Research: US riders who used both Uber and Lyft in Q4 2018 accounted for ~1/3 of the companies' ride-sharing revenue; 15% of revenue was from Lyft-only riders (Rani Molla/Recode)

Rani Molla / Recode:
Research: US riders who used both Uber and Lyft in Q4 2018 accounted for ~1/3 of the companies' ride-sharing revenue; 15% of revenue was from Lyft-only riders  —  Customers are shopping between the two ride-hail leaders and taking the car with the better price.  —  Ride-sharing customers are becoming less loyal.

from Techmeme http://bit.ly/2DWkJ2S